What products do you offer?
Our collections focus on contemporary women’s fashion, featuring everyday essentials, workwear, dresses, seasonal styles, and carefully selected wardrobe pieces designed for comfort, confidence, and effortless style.
How do I choose the right size?
Each product page includes a detailed size guide to help you find the best fit. We recommend comparing your body measurements with the measurements provided before placing your order. If you are between sizes or need additional guidance, our Customer Support team will be happy to assist.
Can I change or cancel my order?
Orders are processed quickly so they can be dispatched without unnecessary delay.
If you need to make a change or request a cancellation, please contact us as soon as possible. Once an order has entered the packing or shipping process, we are unable to amend or cancel it.
Is it safe to shop on your website?
Yes. Your privacy and payment security are taken seriously.
Our website uses secure technology to protect your personal information during checkout. Payments are processed through trusted payment service providers using industry recognised security standards. We do not store your complete payment card information on our servers.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing your tracking details.
Tracking information may take a short time to become available after the parcel has been collected by the courier.
Do you accept exchanges?
We accept exchanges for items that arrive with a confirmed manufacturing defect or damage before delivery.
Exchange requests should be submitted within 30 days of receiving your order. Items must remain unworn, unused, unwashed, and have all original tags attached.
Please refer to our Shipping and Exchange Policy for full details.
Do you ship internationally?
Yes. We deliver to selected destinations around the world.
Shipping availability, delivery times, and shipping charges may vary depending on the destination. Additional customs duties or import taxes imposed by the destination country remain the responsibility of the recipient.
How should I care for my clothing?
Each garment includes its own care label with instructions suited to the fabric.
As a general guide, washing with similar colours in cold or lukewarm water and allowing garments to air dry will help preserve their colour, shape, and quality.
You can also visit our Clothing Care Guide for more detailed recommendations.
What if an item is out of stock?
Our collections are updated regularly, and selected styles may be restocked depending on availability.
If your preferred size or colour is currently unavailable, we encourage you to check back regularly as new arrivals and restocks are introduced throughout the season.
How can I contact your Customer Support team?
If you have any questions before or after placing an order, we are always happy to help.
CLOUDSCAPE TECH PTE. LTD.
60 PAYA LEBAR ROAD, #11-47, PAYA LEBAR SQUARE, SINGAPORE 409051
Email: weiro.top@protonmail.com